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 | General Features |
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 | | Handles up to 30 simultaneous Skype or SkypeIn lines | |
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 | | Visual Call-Flow Menu Builder |
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 | | Free lifetime upgrades |
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 | Interactive Voice Response Features |
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 | | Automated Attendant |
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 | | Music/information on hold |
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 | | Hours of Bussiness |
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 | | Company Directory (Dial-By-Name) |
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 | | Multilingual Voice Prompts |
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 | | Call Recording |
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 | | Call Logging |
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 | Extension Transfer Features |
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 | | Automatic Call Distribution (ACD) |
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 | | Skype Extension |
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 | | Phone Extension |
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 | | Ring Group Agents |
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 | | Skills-based Call Routing |
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 | | Call Queueing |
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 | | Internal Call Transfers between Agents/Staff Members |
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 | Voicemail Features |
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 | | Personalized Voicemail Inboxes and Greetings |
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 | | Remote Access Voicemail |
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 | | Remote Change Voicemail Greeting |
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 | | Voicemail to Email |
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 | | SMS Notification for Voicemail |
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 | Outbound Call Center Features |
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 | | Shared Outbound Dialing |
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 | Advanced Features (Only supported in Professional license) |
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 | | Call Personalization |
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