building business solutions for skype

Skype Certified

PMCCS (Enterprise Edition) Features

License Comparison *Standard Plus *Professional Plus
Fee(One-off Licence)$350 Buy$650 Buy
Agents/Operators5Unlimited
Voicemail Boxes/Extensions Up to 5 Up to 500
Call Personalization N/A Available
Call Conference (Unlimited participants) N/A Available
Concurrent Calls/LinesUp to 30
Other featuresEquivalent
SupportOne year free Email / Skype / Telephone support
UpgradesFree Upgrades
Download Free download
General Features
Handles up to 30 simultaneous Skype or SkypeIn lines
Visual Call-Flow Menu Builder
Free lifetime upgrades
Interactive Voice Response Features
Automated Attendant
Music/information on hold
Hours of Bussiness
Company Directory (Dial-By-Name)
Multilingual Voice Prompts
Call Recording
Call Logging
Extension Transfer Features
Automatic Call Distribution (ACD)
Skype Extension
Phone Extension
Ring Group Agents
Skills-based Call Routing
Call Queueing
Internal Call Transfers between Agents/Staff Members
Voicemail Features
Personalized Voicemail Inboxes and Greetings
Remote Access Voicemail
Remote Change Voicemail Greeting
Voicemail to Email
SMS Notification for Voicemail
Agent Assistant Utility
Easy Call Transfer
Presence
Call monitoring
Queue monitoring
Direct dial out
Outbound Call Center Features
Shared Outbound Dialing
Advanced Features (Only supported in Professional Plus license)
Call Personalization
Call Conference