Does not play greeting when answering calls

[chris]

When PM answers a call for me it does not play any greeting. Then it shows a voice message with duration 00:00:00. When I click on the message it gives the following pop-up.

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PrettyMay Call Recorder for Skype
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The recorded call or Voice message not exist!
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OK   
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PM Basic 4.0.0.218
Skype 4.2.0.187
XP Pro SP3

[Calfen]

When PM answers a call for me it does not play any greeting. Then it shows a voice message with duration 00:00:00. When I click on the message it gives the following pop-up.

---------------------------
PrettyMay Call Recorder for Skype
---------------------------
The recorded call or Voice message not exist!
---------------------------
OK   
---------------------------

PM Basic 4.0.0.218
Skype 4.2.0.187
XP Pro SP3

Hi,

Please upgrade the call recorder to the latest version from below URL:
http://prettymay.net/callrecorder/index.htm


Please feel free to contact us if you need more help, thanks.