Wrong Audio or can't connect

[qwerty20]

When call prettymay using skype, there are times when instead of hearing the audio "Please input your pin", it says "The person you are calling is unavailable

[Techstein]

Hello,

Do you using the Call Center software ? Or call recorder software?

What's the version you are installed?

Thanks.

[qwerty20]

Hi,
We are using the Pretty May Call Center for Skype (version 4.0.2.106)

[Calfen]

Hi,
We are using the Pretty May Call Center for Skype (version 4.0.2.106)

Hi,

Which call center version do you use please?

Please make sure you use the latest version which should be v4.2.0.192, you can download it from:
 http://www.prettymay.net/PMCallCenter-setup.exe

Also, does your server have a sound device?

If not, you can install a VAC, for more details, please refer to below URL:
http://www.prettymay.net/callcenter_faq/index.php?pid=knowledgebase&cmd=viewentclient&id=9


Please have a check and let me know if you need more help, my skype ID is calfenzhu, thanks.